Got questions?
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How long does shipping take?
How long does shipping take?
Orders typically arrive within 7–15 business days depending on your location. You will receive a tracking number once your order ships.
What materials are used?
What materials are used?
Our snake collar is crafted from titanium steel. The flexible snake bracelet uses a premium silver-plated alloy. Both are hypoallergenic and designed for daily wear.
Are the pieces unisex?
Are the pieces unisex?
Yes. Every VIPERA piece is designed as unisex statement jewelry — bold enough for any style.
What is your return policy?
What is your return policy?
We offer a 30-day satisfaction guarantee. If you're not happy with your purchase, contact us within 30 days for a full refund. See our Shipping & Returns page for details.
How do I track my order?
How do I track my order?
Once shipped, you'll receive an email with your tracking link. You can also visit our Track Order page or contact support.